In brief: Bajiway collects your personal information solely to provide our services. Your data is never sold to third parties, and you can view, correct, or delete it at any time.
Introduction & Applicability
This privacy policy ("Policy") describes how Bajiway ("we", "us", "Platform") collects, stores, uses, and protects the personal data of every individual ("you", "user") who uses our website and mobile app.
Bajiway operates a safe and trusted online betting platform for users in Bangladesh. We believe your privacy deserves the highest respect, which is why data protection is a top priority in every decision we make.
Where This Policy Applies
- Bajiway Website (bajiway.click)
- Bajiway Mobile Application
- Customer Support Contact
- Email, SMS & Push Notifications
- Any promotional activity
By continuing to use our platform, you are considered to have fully accepted this privacy policy. We recommend reviewing it periodically in your own interest.
What Data We Collect
Bajiway only collects information that is necessary to provide our services. We do not collect data beyond what is needed.
Information Provided Directly
Information you provide during registration, KYC verification, or when contacting support:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration & KYC |
| Contact Information | Mobile number, email address | Sign Up |
| Address Information | Residential address, district, postcode | KYC Verification |
| Financial Information | Mobile banking number, transaction history | Deposits & Withdrawals |
| Documents | Passport, national ID card copy | KYC Verification |
Automatically Collected Information
When you use the Bajiway platform, certain information is collected automatically:
- Device Information: Device type, operating system, browser version
- Network Information: IP address, Internet Service Provider
- Usage Data: Pages visited, session duration, click behavior
- Location Information: Approximate geographic location (solely for restricted region verification)
- Cookies & Tracking Data: Preferences & Session Data
Bajiway never stores your password, PIN, or full payment card number. If anyone asks for this information, it may be a fraud attempt.
How We Use Your Information
Bajiway uses your information for specific, legitimate purposes. Only the minimum data necessary is used for each purpose.
Primary Purpose of Use
- Account Management: Completing the registration process, verifying login, and keeping your account secure.
- Service Delivery: Processing bets, handling deposits and withdrawals, and improving your gaming experience.
- Identity Verification (KYC): Age verification, fraud prevention, and maintaining financial security.
- Customer Support: Helping you resolve questions, complaints, and issues.
- Legal Compliance: Meeting regulatory authority requirements.
- Security: Preventing account hacking, money laundering, and fraud.
- Personalized Experience: Delivering offers and bonuses tailored to your preferences.
Marketing Communications
With your consent, we may send you promotional emails, SMS, or push notifications. You can withdraw this consent at any time through your account settings or by contacting our support team.
Sharing Information with Third Parties
Bajiway never sells your data. However, limited information may be shared with trusted partners in certain circumstances.
When Data Is Shared
- Payment Processor: Solely to process transactions with Mobile Pay, Nagad, Rocket, and similar services.
- Identity Verification Service: With licensed verification agencies to complete the KYC process.
- Legal Obligations: In response to a court order or a lawful request from a regulatory authority.
- Security Investigation: With law enforcement agencies in the investigation of fraud or criminal activity.
- Technology Service Provider: With contracted partners for hosting, analytics, and security services.
Every third-party partner operates under a strict confidentiality agreement and is not permitted to share your data with anyone else.
International Data Transfers
In some cases, your data may be processed on servers outside Bangladesh. We ensure that the destination country has adequate data protection laws in place and that all necessary agreements have been executed.
Cookie Policy
The Bajiway website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies We Use
- Essential Cookies: Essential for the platform's core functionality. These cannot be disabled.
- Functional Cookies: To remember your language preference and login details.
- Analytics Cookies: To monitor and improve website performance.
- Marketing Cookies: To show you relevant ads based on your preferences (subject to your consent).
Cookie Controls
You can disable all non-essential cookies at any time through your browser settings, though some features may not work as expected. Cookie management steps vary by browser — for help, visit our Help Center here.
Data Protection Practices
Bajiway uses the latest technology and processes to protect your data. Our security framework follows industry-leading standards.
Technical Security
- SSL/TLS Encryption: All communication between you and our servers is encrypted.
- Data Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
- Firewall & Intrusion Detection: 24/7 monitoring to prevent cyber attacks.
- Regular Security Audits: Regular audits conducted by third-party experts.
Organizational Security
- Only authorized personnel can access user data.
- All staff receive regular data protection training.
- If a data breach is detected, affected users will be notified within 72 hours.
Data Retention Period
Your data is retained for a specified period in accordance with legal requirements. Financial transaction records are kept for up to 5 years after account closure. Once this period expires, data is securely deleted.
Your Rights
As a Bajiway user, you have full control over your own data. We respect and uphold all of these rights.
Right to Access
You can find out what personal data we hold about you.
Right to Rectification
You can update any information that is incorrect or out of date.
Right to Deletion
You can request deletion of your data under certain circumstances.
Right to Restrict Processing
You can temporarily restrict the use of certain data.
Right to Data Portability
You can receive your data in a portable format.
Right to Object
You can opt out of marketing communications at any time.
To exercise any of these rights, email our support team at: support@bajiway.click. We will respond within 30 days.
Children's Privacy
Bajiway is strictly prohibited for anyone under 18. We do not knowingly collect any information from minors.
Age is verified at registration and reconfirmed during the KYC process. If there is evidence that a minor's data has been collected, the account will be closed immediately and all associated data will be deleted.
If you suspect someone you know who is a minor is using Bajiway, please contact us immediately at support@bajiway.clickto let us know.
Third-Party Services & Links
The Bajiway platform may integrate certain third-party services, each of which operates under its own privacy policy.
Third-party services we use
- Payment Gateway: Mobile Pay, Nagad & Rocket — for transaction purposes only.
- Analytics Tools: For monitoring website performance (anonymized data).
- Live Chat Support: To provide customer support.
- KYC Verification Services: A regulated partner used to confirm your identity.
Bajiway does not have full control over data generated through the use of these services. We recommend reading the privacy policy of each individual service.
Contact & Complaints
For any privacy-related questions or concerns, don't hesitate to get in touch. We're always here to help.
Contact Channels
- Email: support@bajiway.click
- Live Chat: Log in to the platform and reach us via live chat
- Help Center: Help Center Page Submit a ticket from
Policy Updates
This privacy policy may be updated from time to time. For significant changes, you will be notified via your registered email or SMS. The "Last Updated" date at the top of the page always reflects the latest version.
Continued use of the platform after any updates to this policy will be considered acceptance of the revised terms.